bte88's Privacy Policy

Section 1

Introduction & Scope

This privacy policy applies to all services, websites, and applications on the bte88 platform. When you create an account on bte88, log in, place a bet, or use any of our services, this policy comes into effect automatically.

We believe you should have full control over your personal information. That is why we are transparent about what data is collected, how it is used, and how it is kept secure. By reading this policy, you will understand how seriously bte88 takes your privacy.

This policy may be updated at any time. For important changes, we will notify you by email or through the platform. The latest version will always be available on this page.

Section 2

What Information We Collect

bte88 collects only the information necessary to provide its services. Below is a breakdown of the data collected across different categories:

2.1 Registration & Identity Information

When you create an account, we collect:

• Full name and date of birth (for age verification)
• Email address and mobile number
• Password
• Mobile financial service (bKash, Nagad, Rocket, Upay) account number — for processing transactions

2.2 Identity Verification Information

To ensure security and responsible gaming, we may request identity document details when needed. This information is used solely for verification purposes and is stored with the highest level of security.

2.3 Transaction Information

To maintain security and records of financial transactions, we store:

• Deposit and withdrawal amounts and dates
• Payment method used (bKash, Nagad, Rocket, or Upay)
• Transaction reference numbers
• Records related to bonuses and promotional benefits

2.4 Gaming Activity Information

To improve your gaming experience and ensure responsible gaming, we analyse information related to game history, betting patterns, and session duration.

2.5 Technical & Device Information

To maintain service quality and prevent fraud, we automatically collect:

• IP address and device type
• Browser information and operating system
• Login time and location data (if permission has been granted)
• Cookies and session tokens

Section 3

Purpose of Data Use

bte88 uses collected information only for the purposes listed below. Your data is never used beyond these purposes.

3.1 Account Management & Service Delivery

Your registration information is required for account creation, verification, login security, and overall account management. Without proper identity verification, we cannot ensure safe service.

3.2 Financial Transaction Processing

Payment information is essential for processing deposits and withdrawals via bKash, Nagad, Rocket, and Upay. A complete record of every transaction is kept for your convenience.

3.3 Security & Fraud Prevention

Technical data is analysed to prevent unauthorized access, account hacking, and financial fraud. This is done solely to protect your account and funds.

3.4 Responsible Gaming

By analysing gaming activity data, we identify unusual behaviour and provide support when needed. This is part of our responsible gaming commitment.

3.5 Customer Support & Communication

Our 24/7 support team uses your account information to resolve your issues. When you contact us via live chat or email at [email protected], this information is used to provide assistance.

3.6 Service Improvement & Personalisation

Based on your preferences and gaming habits, we display more relevant content and offers for you. This is purely for improving service quality — your information is never shared with third parties for marketing purposes.

Section 4

Data Sharing & Third Parties

bte88 never sells your personal information to third parties. However, information may be shared in the following limited circumstances:

4.1 Payment Processors

To complete transactions via bKash, Nagad, Rocket, and Upay, the necessary transaction details are shared with the relevant payment provider. This sharing is limited strictly to processing the transaction.

4.2 Technology Service Providers

Trusted technology partners are used to operate our platform (such as game software providers Pragmatic Play, Evolution Gaming, Spribe, etc.). These partners receive only the information necessary to provide their services and operate under strict confidentiality obligations.

4.3 Legal Obligations

Required information may be disclosed in response to a court order or a valid request from a legal authority. In such cases, we share only the minimum information legally required.

4.4 Business Transfers

In the event of a future business merger or acquisition, your information may be transferred to the new operating entity. Even in that case, protections equivalent to this privacy policy will be maintained and you will be notified in advance.

Section 5

Cookies & Tracking Technology

The bte88 website uses cookies and similar tracking technologies. Cookies are small text files stored in your browser that retain information about your session.

5.1 Essential Cookies

These cookies are essential for the platform's core functionality. They are used to maintain login sessions, manage security tokens, and remember your preferences. Disabling these cookies will prevent the platform from functioning properly.

5.2 Functional Cookies

These cookies are used to remember your language preferences, device settings, and to deliver a personalised experience. They make your bte88 experience smoother and more comfortable.

5.3 Analytical Cookies

Analytical cookies are used to understand which parts of the website are used most and where there is room for improvement. This data is stored securely and is not shared with third parties.

5.4 Cookie Controls

You can delete or block cookies at any time through your browser settings. Keep in mind that blocking essential cookies may cause some services to not work correctly.

Section 6

Data Storage & Security

We follow the highest industry standards to protect your information. Multiple layers of security are applied at every level.

6.1 Technical Security

• All data transmissions are secured with SSL/TLS encryption
• Sensitive information stored in the database is kept in encrypted form
• Passwords are never stored in plain text — strong hashing algorithms are used
• Two-factor authentication (2FA) available
• Regular security audits and vulnerability assessments

6.2 Administrative Security

Only authorised personnel can access your information, and only to the extent required for their work. Logs of all data access are maintained.

6.3 Data Retention Period

We retain your information for as long as your account is active. After an account is closed, certain information (such as financial transaction records) may be kept for a defined period as required by legal and regulatory obligations. Beyond that, once the purpose is fulfilled, data is securely deleted.

6.4 Response to Data Breaches

Should a data security breach occur for any reason, bte88 will promptly notify affected users and take every possible step to resolve the issue. Our incident response team remains active at all times.

Section 7

Your Rights & Controls

bte88 respects your right to data privacy. Your rights are described in detail below:

7.1 Right to Access

You have the right to know what information we hold about you. You can request a copy of your data by emailing [email protected] or through live chat.

7.2 Right to Rectification

If any of your information is incorrect or incomplete, you have the right to request a correction. Our support team will process this request as quickly as possible.

7.3 Right to Erasure

In certain circumstances, you may request the deletion of your personal information. However, some data may need to be retained for a defined period due to legal and regulatory obligations.

7.4 Right to Restrict Processing

You may request that your data be restricted from use for specific purposes — for example, you can instruct us not to use your gaming data for analytical purposes.

7.5 Opting Out of Marketing Communications

If you do not wish to receive promotional emails or messages, you can opt out at any time. This will not affect your core account services.

7.6 How to Exercise Your Rights

To exercise any of the rights above, contact us:

• Live chat: directly from the chat window on the website, available 24/7
• Email: [email protected] — requests accepted in Bengali and English

We take every request seriously and respond through the appropriate process.

Section 8

Protection of Minors

bte88 is strictly for individuals aged 21 and above only. We never collect information from minors or provide services to them.

We verify age during registration. If we suspect that an account holder is under 21, that account will be suspended immediately and the associated information will be deleted.

If you become aware that a minor is using bte88, please notify us at [email protected].

Section 9

Third-Party Links

The bte88 platform may occasionally reference third-party services, such as payment services or game software providers. These third parties have their own privacy policies, and their policies apply to any interaction you have with them.

We use bKash, Nagad, Rocket, and Upay for payment processing. These platforms' own privacy policies apply to their services. However, the responsibility for protecting your information on bte88 rests entirely with us.

Section 10

Policy Changes & Updates

bte88 reserves the right to update this privacy policy as needed. If any significant changes are made to the policy, we will notify you in the following ways:

• A notification will be sent to your registered email address
• A notification will be shown when you log in to the platform
• The "Last Updated" date will be noted at the top of this page

Continuing to use the platform after changes have been made will be considered your agreement to the updated policy. If the updated policy is not acceptable to you, you may request to close your account.

Section 11

Contact & Complaints

If you have any questions, concerns, or complaints about this privacy policy, please contact us. Our data protection team will handle your request with due care.